Fulfillment and Shipping

At Accezzori, we are committed to delivering your orders efficiently and reliably.
Below, you will find information about our fulfillment process, shipping costs, and delivery times.

1. Fulfillment Process

• Personalized Products:

  • Production and shipping to the Netherlands take approximately 5-7 business days.

  • Within the EU, please allow an additional 2-3 business days for delivery.

  • For international shipments, delivery may take up to a few weeks, depending on the destination.

• Non-Personalized Products:

  • Shipping to the Netherlands takes 1-3 business days.

  • Within the EU, please allow an additional 2-3 business days.

  • For international shipments, delivery may take up to a few weeks.

2. Shipping Costs and Delivery Times

Domestic (Netherlands)

• Standard Shipping: €5 (Estimated delivery: 1-3 business days)

• Express Shipping: €7 (Estimated delivery: 1 business day)

• Free Shipping: Available for orders over €50

EU Shipping

• Standard Shipping: Starting from €8 (Estimated delivery: 3-7 business days)

• Express Shipping: Starting from €9 (Estimated delivery: 2-4 business days)

• Free Shipping: Available for orders over €75
  

• Customs & Duties: No additional charges within the EU.

International Shipping

• Standard Shipping: Starting from €24 (Estimated delivery: 7-14 business days)

• Express Shipping: Starting from €26 (Estimated delivery: 4-7 business days)

• Free Shipping: Available for orders over €250

• Customs & Duties: International customers may be subject to import duties and taxes based on their country's regulations.

Free Shipping Thresholds

We offer free standard shipping for orders above:

• Netherlands: €50

• EU Countries: €75

• International Orders: €150

3. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real time.

4. Handling Lost Packages

If your package is delayed or lost, we recommend the following steps:

1. Contact the Shipping Company:

   • Use the tracking number provided in your shipment confirmation email to reach out to the shipping carrier.

2. If the Issue Persists:

   • If the shipping company cannot resolve the issue, please contact our customer support team at info@accezzori.com for assistance.

5. Returns & Exchanges

For information on how to return or exchange products, please visit our Returns Policy page.

If you have any additional questions, feel free to reach out to us at info@accezzori.com.
Thank you for shopping with Accezzori!