Frequently asked questions
What if my order arrives damaged or incorrect?
We’re here to make things right! If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund as quickly as possible.
Do you offer gift wrapping or personalized messages?
Yes, we do! During checkout, you can select our gift wrapping option and include a personalized message for your recipient. We’ll ensure your gift looks beautiful and ready to surprise someone special.
How do I care for my jewelry?
To keep your Accezzori jewelry beautiful:
- Store it in a dry place, away from sunlight.
- Avoid contact with water, perfumes, and chemicals.
- Clean gently with a soft cloth to maintain shine.
These simple steps will help your jewelry last for years.
